Intech Automazione has never closed nor slowed down: as announced in last months, our activities have been recognized as of primary importance for the Country’s economic fabric and, therefore, we never interrupt the flow of goods and the usual commercial procedures.
The salespeople, in a smart working regime, have frequently gone the extra mile in terms of working hours in order to guarantee a sustainable workflow.
The warehouse workers, in compliance with all necessary safety and protection measures, never stopped coming to the facility, ensuring a seamless service and the continuity of our logistic apparatus, crucial to survive as a successful trading company.
Thanks to the commitment and dedication of these people, along with the timely resorting to alternative supply channels, the volumes of the company have not undergone contractions and we have succeeded to guarantee our services to customers all over the world.
The reduced amount of staff on site, the physical distancing measures and the more “theoretical” approach taken to cope with the dramatic situation, also allowed us to focus on the management of internal procedures, as to identify possible areas for improvement. As a result, we decided to reorganize our headquarters’ warehouse, making the most of its capacity and allowing the warehouse workers a more rational and functional workflow.
Now, Intech Automazione’s warehouse is more capacious, more organized and more functional: able in full to cope with an ever-increasing amount of goods, both incoming and outgoing.
Stefano Ardizzone, Logistics Manager and ‘dean’ of the Intech warehouse workers commented: “We are very satisfied with this reorganization – it’s a while the volumes of work and the amount of parcels have made it necessary. The speed we grow up at, also regarding the workforce, requires well-designed and smart solutions. We’re glad that our department has been revamped so that we can continue to give our contribution to the company’s success reaching our full potential“.
Regarding the entirely new challenge of smart working, successfully overcome, the opinion the company’s salesforce and other white collars has been summarized by sales manager Matteo Artioli: “The more autonomous management and the increased accountability meant that we all have devoted more time and energy to address and manage customer needs (even outside the usual office hours). We have also reduced the impact on the environment (by force majeure, of course, but it is a result that makes us think). In short, a new and very functional mode: we did a road test in extraordinary conditions and it worked quite well, we hope that it will also be taken into consideration to better face the ordinary.”